Frequently Asked Questions

We understand that you may have questions about our products and services, and we've created our FAQs page to provide you with quick and easy access to answers. From shipping and returns to product details and warranties, our FAQs page covers everything you need to know about shopping with us.

How Long Does Shipping Take?

We will do everything we can to deliver your order as quickly as possible.

  • Orders placed before 12pm AEDT weekdays (excluding Monday) will be dispatched same day.
  • Orders placed after 12pm AEDT will be shipped the following business day.

Standard delivery is free for orders $150 and over.

What Payment Methods Do You Accept?

We accept all major credit cards including Visa, Mastercard and PayPal.

Can I Track My Order Once It Has Been Shipped?

Your tracking link will be sent in your dispatch email.

For any other tracking information please contact customer care by emailing byouboutique413@gmail.com

What Is Your Returns Policy?

If for some reason you are not completely satisfied with your purchase, you can return or exchange your item.

You can return your product for store credit or a different product ONLY. You are responsible for the shipping fees.

*Discounted, one size items, and bathing suits are final and can’t be returned or exchanged.
*Returned items must have tags still on and be returned in the original product packaging.
*Returned items must have no visible signs of wear or use.

Do You Offer International Shipping?

Unfortunately, I do not offer international shipping at this time. Currently, I offer shipping within the USA and Puerto Rico.

Didn't find what you were looking for? Feel free to contact us at any time!